How can we help?
Any question about your account, training, billing, or the app — reach us below. A real person answers.
Email us anytime — we reply within 24–48 hours, usually much faster.
Email support@builtbyatlas.org →Quick answers
Use the email you signed up with at builtbyatlas.org/login — we'll send you a sign-in code. No password to forget. Still stuck? Email us from that address.
Manage or cancel your plan in the app under Settings → Billing. Questions about a charge? Email us with the date and amount — we'll sort it out.
In the app: Settings → Delete account — removal is immediate and permanent. No app access? Follow builtbyatlas.org/delete-account.
What we store and why is in the Privacy Policy; the rules of the road are in the Terms of Service.
ATLAS is operated by CupidCoach LLC — full company details are in our Terms of Service. ATLAS provides general fitness and nutrition guidance for healthy adults (18+). It is not a substitute for medical advice — consult a qualified professional before starting any programme.